Social Customer Service: How to Care for Customers With Social Media

Does your business have a social customer service plan? Want to step up your customer service on social media?

In this episode I interview Dan Gingiss, former head of digital customer experience for Discover Card, co-host of the Focus on Customer Service podcast and head of digital marketing for Humana. 

Show notes: https://www.socialmediaexaminer.com/175

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