R07 - Getting a grip on the pain, with Charlie Osmond, Co-Founder & Chief Tease at Triptease

Charlie Osmond, Co-Founder and Chief Tease at Triptease, shares his COVID experiences, rescuing, recovering and ultimately reimagining his business and industry, the most heavily impacted by the crisis.

Highlights:
- Battling uncertainty on two fronts: operating in the industry most heavily impacted by the current crisis - travel and hospitality -  and trying to raise a Series C in a recession.
- Enabling hotels to continue marketing themselves in this downturn, without beefing up their third party competitors, for whom they compete with each individual booking online.
- Pick yourself up, dust yourself down, and start all over again

Charlie Osmond is a serial entrepreneur who founded Triptease to help hotels take back control of their distribution and increase their direct revenue. Triptease’s goal is to identify hotels’ most valuable guests then work across the entire customer journey - from acquisition to conversion - to make sure they book directly at the hotel. Triptease operates at the intersection of travel and hospitality, arguably the industries impacted the most by the current crisis; its customers have been under immense pressure putting Triptease at the forefront.