R01 - A shock to the system, with Richard Valtr, Founder, Mews

Richard discusses his internal struggles with the changes he had to make, but also why Mews and the Hotel Industry will withstand and indeed benefit from the COVID shock to the system.

Highlights:

- The importance of acting fast and acting radically, but with decency
- Why tech founders can no longer have the luxury of just raising money and growing fast. They must pay attention to the inefficiencies in the business.
- Moving to a simpler organisation that could withstand the shock.
- Moving from sales led growth to customer-focused product led growth.
- The importance of constantly making decisions and moving fast.

Richard Valtr is the founder of Mews, now one of the world’s leading hotel property management systems providers, and is a hotelier turned tech founder.