NC35 - Customer Success in the Age of the Customer

Steve Brown is a Futurist, helping companies and organisations think through the digital challenges they were facing, and how new and emerging technologies could influence their own futures. Steve tru...

Parker Crockford explores how Fintech is developing and growing in the US and Europe, and what the breakout segments look like. He takes us through his thoughts on how to approach Fintech, the impact ...

Rav Dhaliwal is probably one of the most experienced CS leaders there is, having grown along, and witnessed, the explosion of Customer Success, and having held senior CS positions at Yammer, Zendesk o...

Chris Bruce talks us through the extraordinary growth journey of Thomsons Online Benefits (now Darwin), from the early days to how the business was acquired. ...

David Quantrell talks about his road to becoming Chair of a number of tech businesses and how startups should think about developing their Board as their business grows. With two IPOs under his belt,...

With a non-traditional path into tech, Pat Phelan has been right in the middle of the evolution of the Customer Success function. In this podcast, Pat discusses how Customer Success aligns with the vi...

Jonathan Gill, CEO at Panaseer, tells us how he plots the course of a rocketship company, delving into not just the sales and product direction, but also how effective leadership has the biggest impac...

John Kreisa has been in the middle of the data revolution for his entire career. He breaks down how to build your Marketing team around data products, and how to get the Sales motion humming along — a...

Erevena have helped many of the most recognisable names in Europe Tech hire their leadership teams. Dan Hyde, CEO, unpacks his invaluable learnings, as the war for talent stays as strong as ever. A mu...