Chapter 1. People Matter. We need a healthier way of working.

In this episode discussing Pamela Hackett's book Manage to Engage, our hosts discuss how Hackett argues that widespread low levels of employee engagement is a significant business problem, costing companies billions and impacting employee well-being. The book proposes a "MI-9" framework—nine key drivers (Fair Trade, Freedom, Cause, Clean Infrastructure, Confidence, Connection, Collaboration, Community, and Capability)—to improve management practices and foster employee engagement. Hackett uses survey data and case studies to illustrate the consequences of disengagement and the potential benefits of adopting her approach. The MI-9 framework aims to create a workplace where employees feel valued, empowered, and connected, ultimately leading to increased productivity and better business outcomes. Hackett emphasizes that this requires a fundamental shift from traditional, command-and-control management styles to a more collaborative and human-centered approach.You can learn more in the book published by Wiley: The MI-9 toolkit. The new scorecard. Manage to engage using the 2 Fs and 7 Cs: Fair trade, Freedom, Cause, Clean and meaningful infrastructure, Confidence, Connection, Collaboration, Community, and Capability. We hope you enjoyed this free learning experience. Follow Manage to Engage Author, Pamela Hackett, on LinkedInBuy the book Manage to Engage, How great managers create remarkable results, on Amazon or where all great books are sold.Manage to Engage. How great managers create remarkable results is published by Wiley.