Step 4: Humanize, don't ostracize

Today’s guests:Jennifer Hom, Guillermo Mont, Meg Robichaud, Hannah Swann, Quentin Vijoux, and Kevin WalkerRecommended reading:Your Face HereJennifer Hom’s case study on her work to create an inclusive illustrative brand at Airbnb.You Can’t Just Draw Purple People and Call it DiversityMeg Robichaud’s guide to illustrating characters with a commitment to diversity, inclusion, and confronting one’s unconscious biases.The Life and Death of Microsoft Clippy, the Paper Clip the World Loved to HateA great profile on the history of Clippy—from inspiration to inception to derision.• • •For illustrations and a full transcript of this episode, check out the show’s website.