Description
Loss Prevention Procedures are the Glue that Prevents Retail Theft
Employee theft is always the most likely suspect in large inventory loss
Shoplifting loss is the most controllable expense but it needs a plan
Loss prevention procedures reduce employee theft and shoplifting
Loss Prevention Procedures with Reduce Employee Theft and Shoplifting Losses
Interview by Mike Bederka with Small Business Smarts
Podcast Time Stamps:
[02:30] -- Retail security consultant can help design loss prevention procedures
[03:15] -- Interview begins with Mike Bederka at Small Business Smarts
[03:30] -- Employee theft and shoplifting account for most inventory loss
[04:30] -- Existing staff not always suitable following a large inventory loss
[05:20] -- Many owners feel they cannot control chronic shoplifting
[06:30] -- 99% of customers act similarly while shopping; Shoplifters do not
[07:20] -- How can retail stores eliminate shoplifting blind-spots
[08:58] -- Excellent customer service is the best solution to thwart shoplifters
[10:00] -- Watch for areas frequently used by shoplifters for product staging
[11:05] -- Genuinely greet every customer by looking them in the eye
[11:35] -- Keep all merchandise "faced" on the shelves to spot missing bottles
[12:35] -- Some liquor store serial shoplifters always steal the same items
[15:15] -- Best run stores train and enforce detailed loss prevention procedures
[16:05] -- Employee thieves like to blame bad inventory loss on shoplifters
Podcast about preventing employee theft and shoplifting lossTweet This
Loss Prevention Procedures Cut Inventory Loss
Liquor, wine, spirits, and beer superstores as large as 25,000 square feet
People under 21 years are sometimes excluded from browsing in a store
High retail prices make bottles of liquor, wine, and spirits a theft target
Loss Prevention Procedures are your tools to reduce inventory shrinkage
Procedures need to be clearly defined, well-articulated, and enforced
High standards in hiring, training, and closely supervising employees are required
Holding employees accountable for accurately following procedures is key
Loss prevention procedures provide the audit trail needed to track performance
Inventory control requires consistent execution of loss prevention procedures
Shoplifting occurs in a store you own, control, and set the rules of engagement
Shoplifting occurs when liquor store staff are passive and inattentive
Well-organized liquor wine spirits specialty store displays help spot bottle loss
Technology is the back up not a replacement for good loss prevention procedures
Related Loss Prevention Procedures Articles & Podcasts
Convenience Store Security and Loss Prevention Briefing
10 Things Loss Prevention Agents want Shoplifters to Know
10 Things Shoplifters Don’t Want You to Know
Shoplifting Advice: Retail theft of merchandise
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