Working Smarter:  Presented by Calabrio


        What is the difference between Customer Service, Customer Experience and Customer Success?  Join Chris Warticki, VP of Customer Experience at Epicor as we discuss how organizations can differentiate their customer service from their customer experience and truly impact the customer journey.  
      

Chris Warticki - Customer Service, Customer Experience and Customer Success

Building a World-Class WFM Team

What is the difference between Customer Service, Customer Experience and Customer Success?  Join Chris Warticki, VP of Customer Experience at Epicor as we discu