Episode 14: Kendall Hoyd, President at Residential Design Services

In this episode, Tony is joined by Kendall Hoyd, President at Residential Design Services, to discuss Hoshin Kanri. Kendall, previously the president of Idaho Truss and CFO of Trussway, has been effective at implementing Hoshin Kanri in multiple business models and cultures.  Hoshin Kanri is a methodology used in strategic planning that creates alignment and ensures that goals drive action across the entire organization. Listen on as Kendall shares 5 best practices as well as some common pitfalls that can be made while implementing this process in your organization.