Boss Class from The Economist

When Alexis de Tocqueville visited America from France in 1831 he saw a new kind of society. Not just a country, but an idea that would change the world. His book “Democracy in America” was a big infl...

A conversation about the potential and limits of AI agents with the co-founder of Sierra, an agentic customer-service company. Bret Taylor, who is also the chairman of OpenAI, tells Andrew Palmer abou...

How should employees and bosses be using the technology right now? And how should all of us prepare for the future?Andrew Palmer returns for a third season of Boss Class. This time it’s all about AI. ...

AI is changing how we work. It's turning us all into managers. Be a good one.The Economist’s management columnist, Andrew Palmer, takes on the bots in the third season of Boss Class. From cloning to c...

The picturesque town of Corning in upstate New York doesn’t look like the site of bleeding-edge innovation. But inventions by a 174-year-old glass company there have changed the modern world, thanks i...

For Season 2, we’re releasing an extended interview alongside each episode. This week: Who needs search engines when chatbots can answer every query for you? That’s the question confronting the head o...

Forget the hammocks and ping-pong tables. Creativity takes work. Managers at Google, Lego and a pair of AI startups share advice on breaking through.To listen to the full series, subscribe to Economis...

Good bosses are rare. They don’t have to be. The skills of management can be learned.The Economist’s management columnist, Andrew Palmer, is here to help. The second season of Boss Class features lead...

To manage a workforce divided between the home and office, bosses should ask the five basic questions of journalism: who, what, where, when and why. Jamie Dimon, the CEO of JPMorgan Chase, Jane Sun, t...

Andrew Palmer, The Economist's Bartleby columnist, learns lessons in management on a Norwegian mountainside. He hears from Emma Walmsley, the CEO of GSK; Daniel Kahneman, a Nobel prize-winning psychol...

The workplace keeps changing and managers have to keep up. The best bosses create systems for solving problems old and new—from navigating working-from-home demands to hiring the right people, from ru...