Novant Health Patients as Partners

This episode explains how patients access their medical records and those of their children. It explains restrictions related to accessing medical records once children reach a certain age. Learn how ...

Are you curious about taking a photo or recording your loved one as they receive treatment? Learn the guidelines and restrictions provided by Novant Health about taking pictures and recording patients...

When it comes to my healthcare privacy, what are healthcare providers allowed to share with my family and friends? Are there times when my consent is assumed? You will find answers to these questions ...

We continue our conversation with Ladale Benson, chaplain, as he shares  his love for chaplaincy and what makes it unique. He also shares lessons learned from patients and families faced with dif...

Spiritual care services go beyond the traditional view of hospital chaplains. Ladale Benson, chaplain at Novant Health Huntersville Medical Center, explains how the spiritual care team provides a spac...

Language and cultural services not only ensures our patient's preferred language is used, they understand the impact language and culture have on care and advocate for patients and their families. ...

Language and cultural services partners with patients to improve care and services. Not only does this team work to ensure we are able to communicate with our patients in their preferred language, the...

Nickalaus Goodman is a healthcare professional, paramedic, and community advocate. Nickalaus is passionate about making a difference in his community and is particularly interested in health equity. A...

Donnie Holt is a retired high school principal who has served his community for decades in various capacities. One of the ways Donnie serves is as the co-chair of the patient family advisory council a...

Caroline Strauss is a wife, mother and attorney. When her son Edward was born prematurely, Caroline and her husband experienced healthcare first hand. Their journey led Caroline to want to give back. ...

Adam Koontz join us once again for this final episode on advance care planning. He tells two poignant stories from his own personal experiences but with two very different outcomes. Adam credits his c...

This is your chance to set some expectations for the unexpected. Adam Koontz, Novant Health's advance care planning director,  delivers more solid information in this episode about ways you can p...

It's not as bad as you think...getting your affairs in order when it comes to your healthcare. Advance care planning puts you in control of your care plan, even during the times when you are at a loss...

No one really wants to think about what will happen in the event of a serious healthcare emergency or even end of life care. The reality is that it's important to think through who and what you may wa...

This example is straight-forward...you want a cup of coffee as you recover in the hospital against your physician's advice. But what happens when you have more complex issues that are in conflict with...

When you can't speak for yourself, they are there. Novant Health's Shared Decision Making services are integral in helping to understand the best way to advocate for our patients. Hear more about our ...

Learn more about tough decisions and the skilled team that intervenes to help guide the discussions and ultimately decisions for our patients, loved ones and care team. Shared decision making services...