Smart Business Performance Podcast

In this episode of the Smart Business Performance Podcast, Roger welcomes Derek Kinnear and discusses the 5 Procurement Tips to move the bottom-line needle. This episode will boost your Business procu...

In this of the Smart Business Performance Podcast, Roger welcomes Bryan Clayton, and discusses the entrepreneurial ventures of Bryan. He definitely will revamp your thoughts about Entrepreneurship by ...

Do you know? Coaching can be a key driver of performance.   Want to know more about coaching and how can it enhance your business performance? Our guest today, will break down everything you need to k...

People say that the topic of cold calling was dead many years ago.   Or… is it?   My guest today says, "false," and by the end of this episode, you will be too!   In this of the Smart Business Perform...

In this episode of the Smart Business Performance Podcast, Roger talks with Alina Miertoiu. Alina is the OKR Product Manager and a Senior Management Consultant at The KPI Institute. She has a professi...

In this episode of the Smart Business Performance Podcast, Roger talks with Alina Miertoiu. Alina is the OKR Product Manager and a Senior Management Consultant at The KPI Institute. She has a professi...

Profit first is a way to make more profit for your business and also have predictable cashflows.    In this Episode, Lee Wilson from Profit First Coaching unpacks the methodology  into its core c...

This is an Interview with Brad Forrest who runs very successful Graduate programs focused on data analytics: The demand for business-driven analytics is growing exponentially and organisations need a ...

In previous podcasts, we spoke about the importance of balancing KPIs to avoid getting distorted results.    When looking at the selection of KPIs for a team or for the overall business, there is anot...

  When choosing KPIs for every business, team or individual, first consider who the customer is (external or internal) and what they want.    You will typically find that the starting point is ...

KPIs should always be balanced.  Why?  Because, what you typically find is that if you measure one thing, that thing will improve but something else will deteriorate.  For example, if I focus o...

When choosing KPIs, always start by defining who the customer is.  So the next logical step is to figure out what the customer is looking for.   A common mistake I see all the time is that KPIs a...

The most common question I get is, " How do I choose the right KPIs?"  Great question!  There are millions of things that could be measured. You can only manage what you measure.  So if you measure ...

What is a Key Performance Indicator?    A KPI is a measure of performance used to measure progress towards a target / a goal / a desired state.    A KPI is different from a  metric. A metric ...

In this episode, Alan Sutton from Vat Solve explains some of the failure points that exist in the creditor's department which leads to a loss of VAT Cashflow.  Alan also explains the types of VAT anom...

Jordan Morrow is the Global Head of Data Literacy for Qlik in the US. He coined the term Data Literacy - the ability an individual/organisation has to properly consume data and drive insights & decisi...

Grant Page has successfully gone from a costing clerk to a CEO over his career. Discover what tips he has to give on how to navigate that journey and how to stand out in your organisation. Learn what ...

In our current Economy, almost Everything is measurable. In this podcast, Steve discusses Capability measurements in correlation with Performance measurements and the 4 quadrants that a person could f...

Steve Rogers has developed – in correlation with KPI – Key Capability IndicatorsTM  as a term to measure how capable someone or something is at a specific point. These KCIs differ from KPI's in the wa...

Christine is the Head of Research at the KPI Institute - a Romanian-based company operating in other international spaces such as Australia, Dubai and Malaysia. In this podcast, she discusses the deta...

Brett Tromp is the current Chief of Financial Officer (CFO) of Discovery Health. He is very passionate about what he does and has a great belief in the values of health at Discovery. Brett has had man...

Learn How to Collect Cash Faster with Chris de Zeeu Every company must send out invoices and collect cash. As a result, Chris de Zeeu's company, Capisol, manages just that. They focus on client docume...

Tips on How To Make your ERP Implementation a Success Ian has had many years' experience in leadership from HR to Production Management and General Management. His main fields have been Production Dir...

How To Speed Up Business Processes with Tips from the Emergency Services: Andrew Boden is the related Business Executive of Mediclinic Southern Africa. He founded ER24 in 2000. They have approximately...

How To Reset Your Sales-force to Deliver This Year: Steve Rogers discusses ways in which to effectively measure and manage your Sales Force. He describes the importance of sales within the company and...

How to identify People's EQs to Bring out their Best: In this episode, Karen Clarke unpacks a simple system of understanding people. This is often easy to read just in their behavior and measures EQ. ...

How To Drive Business Performance Without being the Angry Boss Wayne discusses the many reasons why 'angry bosses' are the way that they are. He tackles ways of reducing the frequency and level of ang...

How to Remunerate to Drive Performance: Learning how to Drive Performance in business can be tough. Thankfully, we have Bryan Love – a remuneration consultant to various international organisations in...

Data Based Decision Making: Learn how to improve your decision making based on internal data. The company, Energy Drive, has delivered exceptional financial results for their clients and themselves. L...

Improve Business Performance: Roger Knocker unpacks successes that he has experienced over 20 years of helping companies through KPI's processes. In addition, he digs deeply into insights and success ...