Leading Teams Towards Next-generation Customer Experiences with Todd Unger

Join host Cruce Saunders and Todd Unger, Chief Experience Officer and Senior Vice President of Marketing and Member Experience at AMA, about transforming the healthcare experience. Learn about Todd's integrated approach to marketing, digital, product design, and content.  Explore the complexities of the patient experience, and how the AMA is addressing these through clearer communication and technological innovation.

Read the full transcript on simplea.com.