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Ep133 – David Shein (GP – Our Innovation Fund) on legendary customer service

The Startup Playbook Podcast
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The Startup Playbook Podcast

Insights and lessons from the world's best entrepreneurs and investors

Ep133 – David Shein (GP – Our Innovation Fund) on legendary customer service

My guest for Ep133 of The Startup Playbook Podcast was the Co-founder & General Partner of Our Innovation Fund, David Shein.

In 1986, David launched Com Tech, just 9 months after moving to Australia from South Africa.

Fast forward 14 years and the company grew to 1,400 staff across Australia and revenues of $700M before eventually being acquired by Dimension Data for $1B.

Since then, David has transitioned into becoming an investor and mentor to a number of startups, many of which have been successfully exited. These include Zipmoney, CalReply, Latam Autos, Pocketbook, Centric Wealth, BlueFire, BizCover, MacromatiX and Holly Connects.

He is currently the Co-founder & General Partner of Our Innovation Fund, a $125M early stage venture capital fund that invests in exciting Australian startups.

We covered a range of topics in this interview including:

  • Building and scaling a company culture through trust, respect and storytelling
  • Com Tech’s infamous approach of legendary customer service that helped beat out it’s competitors
  • What David looks for as an investor
  • & much more!

Full interview below!

Show notes:

Special Thanks:

Special thanks to Ross Cochrane, Nathan Cher, Steve Nola and Lance Berks who helped with research for this interview ? .

Next interview:

Join our next live podcast interview with the Co-founder & Co-CEO of Open AI & Huddle, Jason Wilby
Date: 24th November 2020
Time: 8-9am (AEDT)
Registration link: https://tinyurl.com/ep134Open

Feedback/connect/say hello:

Rohit@startupplaybook.co
@RohitBhargava7 (Twitter)
/rohbhargava (LinkedIn)
@rohit_bhargava (Instagram)
My Youtube Channel

Credits:

Music: Joakim Karud – Dreams

Other channels:

Don’t have iTunes? The podcast is also available on SpotifySoundcloud & Stitcher Audio Player.

    • admin
    • January 1, 2014
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    • admin
    • January 1, 2014
    Reply

    Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat

      • admin
      • January 1, 2014
      Reply

      Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

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