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SBP012: Key Capability Indicators

Smart Business Performance Podcast
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Description
Steve Rogers has developed – in correlation with KPI – Key Capability IndicatorsTM  as a term to measure how capable someone or something is at a specific point. These KCIs differ from KPI's in the way that Performance looks at the past and Capabilities looks at the potential for the future. In this podcast, Steve discusses 5 KCA's (or Key Capability Areas) that can be effectively used to measure people.

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